Find answers to common questions, troubleshoot issues, or get in touch with our support team.
Ranger provides comprehensive support for all your needs, from technical issues to strategic guidance
Get expert assistance with installation, configuration, and troubleshooting technical issues with your Ranger products.
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To book a service: 1) Search for the service you need, 2) Browse professionals and their profiles, 3) Select a professional that meets your needs, 4) Choose a date and time for the service, 5) Confirm your booking and make payment. You'll receive a confirmation email with all the details.
Ranger accepts various payment methods including credit/debit cards (Visa, MasterCard, American Express), mobile payment options, and bank transfers. All payments are processed securely through our encrypted payment system.
To reset your password: 1) Go to the login page, 2) Click on "Forgot Password", 3) Enter your email address, 4) Check your email for a password reset link, 5) Click the link and follow the instructions to create a new password.
To join as a professional: 1) Click on "Become a Professional" on our website, 2) Complete the application form with your details and experience, 3) Provide any necessary certifications or licenses, 4) Our team will review your application, 5) Once approved, you can set up your profile and start receiving booking requests.
Yes, you can cancel or reschedule bookings. To do so: 1) Go to your "Bookings" section in your account, 2) Find the booking you want to modify, 3) Select "Cancel" or "Reschedule", 4) Follow the prompts. Please note that cancellation policies may vary depending on the professional and the timing of your cancellation.
Yes, Ranger uses industry-standard encryption and security measures to protect your payment information. We do not store your full credit card details on our servers. All payments are processed through secure payment gateways that comply with PCI DSS standards.
Send us an email and we'll respond within 24 hours
support@connect-rangers.co.za
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